SupportCategory: Markety WordPressWPBakery unable to edit background colours etc
Simon McCullagh asked 1 year ago

Hi
I need to add some new rows on my site but the background colours are greyed out can you help please
Regards

Simon

6 Answers
Nazibul Hasan Staff answered 1 year ago

Hello,
Thanks for your question. Would you please share us your site URL(with admin access) to check that section? You can share us privately.
Regards

Simon McCullagh answered 1 year ago

Do you have an update on this please? You want an admin login to the WordPress?

Nazibul Hasan Staff answered 1 year ago

Yes, We need your WordPress login access to check that issue.
Regards

Simon McCullagh answered 1 year ago

passwd: q@BhYtaLrW7WAawlrFBbsN6&

Nazibul Hasan Staff answered 1 year ago

Hello There,
Your some script cannot load properly due to the site running speed. You can try to add this 

define('FS_METHOD','direct');

in “wp-config.php” file.¬†
Best Regards

Trendy Theme Staff answered 1 year ago

Hello,

We checked again and saw that the massive addons plugin replace Visual Composer default color picker and somehow the new color picker scripts not working after clicking on color picker area. This is not our theme issue. You can quick fix to using bellow code by using on functions.php file:

add_action('admin_head', 'vc_color_picker_admin_style');

function vc_color_picker_admin_style() {
  echo '
    #vc_ui-panel-edit-element .wp-color-picker{
		display: block !important;
	}
  ';
}

Hope it will be work.
Kind Regards.