SupportCategory: Materialize WordPressUpdate WP Bakery
MSilver asked 1 year ago

Hello,

I purchased the materialize theme back in june or july, and there have since been updates to WP Bakery. My plugins page keeps telling me that there is a new version of wp bakery available. How would I go about updating that?

8 Answers
Nazibul Hasan Staff answered 1 year ago

Hello,

You can download the updated version by this way:
 At first delete, the currently installed plugin(http://prntscr.com/hpf8if) then click on there(http://prntscr.com/hpf8sm) and you will get the option download.

Best Regards

MSilver answered 1 year ago

Hello, I tried it and it crashed the site. I had to restore a backup in order to get the site running again, and still do not have the updated version of wp bakery visual composer.

Nazibul Hasan Staff answered 1 year ago

Hello,
Would you please share us your WP admin access to fix that issue?
Regards

Nazibul Hasan Staff answered 1 year ago

Hello MSilver,
We updated your plugin. Please check this out.
Best Regards

MSilver answered 1 year ago

Our site is now broken. It gives an http error 500.

Nazibul Hasan Staff answered 1 year ago

Would you please recheck. In here shows alright (http://prntscr.com/hz1kpz). Which page shows HTTP error 500?

MSilver answered 1 year ago

We had to run a restore on our last back up in order to get the site back up and runnning. So now we have the old version of wp bakery again. We run a lot of traffic through our site – it was down for over an hour before we could get it restored.

Nazibul Hasan Staff answered 1 year ago

Hello,
We are a little bit confused why it’s happening. You may try to deactivate your all plugin then update VC. Sometimes it happens by plugin.
Best Regards