SupportSeveral questions theme Susastho
rahel_v@hotmail.com asked 4 weeks ago

Hi there,
A few weeks ago I purchased the theme Susastho and now I’m facing some challenges for which I hope you can help me with. 

  1. Home page:
    1. How to use the slider revolution -> how can I change the overlay color?
    2. How can the slider loop continu? Right now it turns off at the end of the second slide, goes to picture and then it doesn’t start again at the first slide. I would like to have it continued the whole time.
    3. How can I add an permalink to the button in the slider? 
    4. About me -> how can I get the trainer picture centered? There is only one trainer. 
    5. Book an appointment ->the lay out of the contact form is perfect, however I would like to have a different picture. How can I change this? 
    6. Check our case studies -> Where can I change change the layout? Would like to have another background picture. 
    7. The form About Us, Useful Links, Class schedule and conotact is completely missing. How can I add it and where can I change the layout? When I add this in the customizer ‘Footer settings’ it doesn’t show it on the website. 
    8. How can I change the “buffering” logo? 
  2. Trainers:
    1. How can I get the trainer picture centered?There is only one trainer.
    2. How can I change the word ‘Biography’? I would like to translate this into my language (Dutch).
    3. How can I add text blocks into the text so it looks more clean? Right now the whole text is put into one paragraph. 
  3. Class:
    1. How can I change the permalink and remove/change ‘class’, for example: http://soulcafe.nl/class/8-weekse-mindfulness-training.
    2. How can I change the weekdays? I would like to translate this into Dutch.
    3. Is it possible to remove the class schedule in general or on some pages? 
    4. How can I change the video overlay color from pink into orange? 

That’s it for now 🙂 
Looking forward to your reply! 
Kind regards,
Rahel 

5 Answers
Trendy Theme Staff answered 4 weeks ago

Hello,

Thanks for having us. All your answers are given below:
1. Home Page:
1.1. Go to “Slider Revolution” Tab from dashboard and edit “Default Slider”. You will get all the options for customization your slider. Please see this screenshot: http://prntscr.com/nvs5fp
1.2. Actually, the slider loop is continuing. But when you focus out from ‘home page’ then it paused.
1.3. At first read 1.1. then see this screenshot: http://prntscr.com/nvsedr
1.4. If you have only one trainer then, I think you should avoid “TT Trainers” block. You can use “TT Trainer Details” block on the plage of ‘tt trainers’. It looks better then trains block. Please see this screenshot: http://prntscr.com/nvsjt6
Otherwise, if you would like to use TT Trainers block for one trainer then you can knock me again.
1.5. Edit this page and finding “Book an Appointment” Section. Then just see this screenshot: http://prntscr.com/nvsncy
1.6 Same as 1.5. So just read 1.5.
1.7. If you would like to change footer widget then you have to go “Widget” section. Please see this screenshot: http://prntscr.com/nvsu2x
1.8. What do you mean by “Buffering” log? Is it “Preloader”? If yes then go to “Susastho Options” >> “Preloader Settings”. See this screenshot: http://prntscr.com/nvsvwe
2. Trainers:
2.1. Please read answer no 1.4.
2.2. Go to “Trainer Edit Page”. You will get “Trainer Biography” Meta at the bottom of this page. Please see this screenshot: http://prntscr.com/nvszey. If you would like to translate your site then you have to read “Theme Documentation”.
2.3. Could you please send me any screenshot for fix that problem.
3. Class:
3.1. I think your website is under processing. That’s why I can’t see the example. Please check it and send a valid URL. Please check this: http://prntscr.com/nvt3if
3.2. Go to “Classe edit”. You will get Class Schedule (for a week) at the bottom of this page. Please see this image: http://prntscr.com/nvt6ut. And see “Theme documentation” to translate your site.
3.3. Yes, it’s possible. Read again 3.2 for change class schedule.
3.4. Please see this screenshot: http://prntscr.com/nvt9td
I think I can solve all your problem. Even if you can’t customize the above tasks and have more customization then you can hire us. We will fix all the problem for you.
Best regards

rahel_v@hotmail.com answered 3 weeks ago

Hi there,
Thanks for all your effort and reply. I have still some questions left, please see below my reply to your given solution: 
1. Home Page:
1.1. Go to “Slider Revolution” Tab from dashboard and edit “Default Slider”. You will get all the options for customization your slider. Please see this screenshot: http://prntscr.com/nvs5fp
Yes, I have seen the “Slider Revolution” however I’m not able to find where to change the color. Can you show me with a screenshot? 

1.7. If you would like to change footer widget then you have to go “Widget” section. Please see this screenshot: http://prntscr.com/nvsu2x
Great! How can I get the email and phone icon in ‘About us’ so I can add my phone and email? And how can I add the contact form as it is show in the default susastho theme? 

2. Trainers:
2.2. Go to “Trainer Edit Page”. You will get “Trainer Biography” Meta at the bottom of this page. Please see this screenshot: http://prntscr.com/nvszey. If you would like to translate your site then you have to read “Theme Documentation”.
I mean how can I translate the word ‘Biography’ into the Dutch word? Where can I read the “Theme Documentation”? 

2.3. Could you please send me any screenshot for fix that problem.
I don’t know how to add an screenshot, the insert image link doesn’t allow me to upload an image from my computer. But please see the default Susastho theme site. If you click on a trainer you can see the text in blocks, so first on block of text then one or two empty lines and then another block. I would like to have the same layout instead of one block with text. 
3. Class:
3.1. I think your website is under processing. That’s why I can’t see the example. Please check it and send a valid URL. Please check this: http://prntscr.com/nvt3if
That is the example. So if I go to soulcafe.nl and I click on ‘class’ which I have named ‘Your Soul’ and I click on one of the classes for example: 8-weeks mindfulness training it shows the following permalink: http://soulcafe.nl/class/8-weekse-mindfulness-training/. It is correct that right now the website is under construction, I would like to keep it that way for now but it shouldn’t matter for the issue I’m facing with the permalink. I would like to have the permalink looking like this: http://soulcafe.nl/your soul/8-weekse-mindfulness-training/. So NO CLASS in between. 

3.2. Go to “Classe edit”. You will get Class Schedule (for a week) at the bottom of this page. Please see this image: http://prntscr.com/nvt6ut. And see “Theme documentation” to translate your site.
Again, where can I can the “Theme Documentation” so I can translate the words into Dutch? 
3.3. Yes, it’s possible. Read again 3.2 for change class schedule.
I can’t find where to remove the class schedule from the site. If I leave all boxes blank it looks like this on the website: N.B. Please add class time from “Class Schedule” meta box. However, for some classes I don’t want to use the Class Schedule at all but just leave it out. 

3.4. Please see this screenshot: http://prntscr.com/nvt9td
Yes, I had changed this already however the play button has only changed to overlayer two but the rest of the background is still in pink from the default theme color. How can I change this as well?

Thanks again for checking above things and helping me to solve it. 
Kind regards,

Nazibul Hasan Staff answered 1 week ago

Hello,
Can you please share us your site credential to provide you proper instruction?
Regards

rahel_v@hotmail.com answered 1 week ago

Dear Nazibul, 
My site is under construction for the moment and I would like to keep it that way so it’s not vissible yet for visitors. I hope there is an other way that you can support. 
Kind regards,
Rahel 

Nazibul Hasan Staff answered 5 days ago

Hello there,
1.1/ You can change the slider background color from here => http://prntscr.com/o47raw
2.2/ You can translate it by “susaotho.pot” this file. Go to theme folder -> languages -> susastho.pot(http://prntscr.com/o47mlv)
3.2 and 3.3/ The downloaded file has the documentation file. See the screenshot => http://prntscr.com/o47m24
When your site will be live then we can help you.
Best Regards