SupportCategory: Nominee WordPressPaypal donation amount not showing up on Paypal page
ppctroy asked 1 week ago

Hello,
I recently purchased the Nominee WordPress theme from ThemeForest and so far it’s great, however, I am having an issue with the donate functionality. When I click on a donation amount, fill in the required information and click “donate” when it takes me to the Paypal page it says “Donation amount 0.00”. How can I get the amount from the donate page on my site to transfer over to the Paypal page?
Here is the webpage: https://ppctroy.ca/donate
Here is a series of pictures to illustrate my issue:


Thanks for all of your help,
Kyle

3 Answers
Nazibul Hasan Staff answered 1 week ago

Hello there,
Thank you for contacting us. Please change the account type from donate settings. See the instructions bellow =>
http://prntscr.com/obmpno
Best Regards
 

ppctroy answered 1 week ago

Hey,
I just changed the account type to Pro Account and unfortunately it still isn’t working for us. 
Cheers,
Kyle

Nazibul Hasan Staff answered 1 week ago

Hello,
Would you please share us your site credentials privately(http://prntscr.com/oc15oc) to check the issue?
Regards