Why do you ask for my admin user, password and FTP credentials?

When you face any technical issues, we need to check it from the backend panel. It makes the process easier for us to find out the actual reason quickly. For this reason, it is necessary to get the admin user, password and FTP credentials. Important to realize, it is safe and secure. Assuring you that, we don’t share/use your personal information with any other third parties, as we follow a strict policy of our company.