It says to change my php.ini file requirements to:

max_execution_time=300, max_input_time=600, max_input_vars=5000, memory_limit=256M, post_max_size=48M, upload_max_filesize=48M.

But, upon speaking to my hosting company they can only adjust my settings to:

post_max_size = 128M
max_execution_time = 120
max_input_vars = 5000
memory_limit = 768M
max_input_time = 120
upload_max_filesize = 128M

I’m still can’t get the content to download.